Support Center
Welcome to the Fluxor Support Center 👋
If you're facing issues or have questions about our faucet, you're in the right place.
Common Issues & Solutions
Quick answers to the most frequently asked questions
Check Wallet Address
Ensure that you entered the correct wallet address.
Verify Transaction
Check your blockchain explorer (e.g., BscScan, Etherscan, Polygonscan) to confirm the transaction.
Network Congestion
Sometimes network congestion can delay token transfers — please wait a few minutes before retrying.
💡 Tip: Always double-check your wallet address before submitting a claim. One wrong character can send tokens to the wrong address.
Our faucet has limits per wallet/IP to prevent abuse and ensure fair distribution for all users.
Testnet Claims:
- • Cooldown: 24 hours between claims
- • Daily limit: 1 claim per wallet
- • Maximum amount: 0.2 tokens per claim
Mainnet Requests:
- • Approval required
- • Limited availability
- • Higher verification needed
⏰ Cooldown Period: Please try again after the cooldown period (24 hours for testnet claims).
Make sure you are using a compatible wallet configured for the correct testnet.
Supported Wallets:
Supported Networks:
🔧 Setup Guide: Make sure your wallet is connected to the correct testnet network before claiming tokens.
The tokens provided by our faucet are strictly for testing and development purposes only. They have no monetary value.
⚠️ Important: Testnet tokens have zero real-world monetary value. Do not attempt to trade, sell, or use them as financial instruments.
Intended Use Cases:
- Development and testing of smart contracts
- Learning blockchain development
- Academic research and education
- Testing decentralized applications
Check Internet Connection
Ensure you have a stable internet connection.
Clear Browser Cache
Try clearing your browser cache and cookies, then refresh the page.
Try Different Browser
If issues persist, try using a different web browser.
🌐 Browser Support: We recommend using Chrome, Firefox, Safari, or Edge for the best experience.
Contact Us
If your issue is not listed above, feel free to reach out to our support team
Primary Support:
founder@fluxor.ioTechnical Issues:
founder@fluxor.ioResponse Time: We'll do our best to respond within 24 hours.
💬 Community: Connect with other developers and get instant help from our community.
Still need help? Our support team is here to assist you with any questions or issues.